Privacy Policy

This privacy statement covers the site at www.sofiaswimshop.com. Sofia Swim Shop wants to demonstrate its commitment to our users’ privacy, it is disclosing its information practices policy and invites public comment on this policy. The statement explains the following:

  • – What personally identifiable information Sofia Swim Shop collects.
  • – How Sofia Swim Shop uses the information.
  • – That Sofia Swim Shop does not share user information except in limited circumstances.
  • – How to correct an error of information given to us.

What information do we collect?

We collect information from you when you  place an order or fill out our contact form. When ordering from Sofia Swims, as deemed appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You also have the right to visit and browse our site anonymously.

What is your personal information used for?

Log Files

Like most standard web sites, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. We use a tracking utility that collates data from log files to analyze user movement.

Social Media Communication

If given your consent prior, we hold the right to contact you via social media channels (Instagram and Facebook) in order to communicate special offers or promotions.

Order Process Communication

On rare occasions it may be necessary to send out a strictly service related communication. For instance, if our service is temporarily suspended for maintenance we might send users an email. However, these communications are strictly done with a customer directly and are not for promotional purposes.

Customer Service

We communicate with users on a regular basis to answer any questions that we may receive via email or social media outlets.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Our website incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information for all financial transactions through our website. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information. Access to your personal information is restricted.
Only employees who need access to your personal information to perform a specific job are granted access to your personal information. 100% complete security does not presently exist anywhere online or offline.

After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

SHARING

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information if required by law, a court order or legal process served on our Site. Where and if possible, we will notify affected users before disclosing information in response to a subpoena.

Security

This web site takes every precaution to protect our users’ information. When users submit sensitive information via the web site, their information is protected both online and off-line.

When our order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected.
How to correct a mistake in information provided to us?
Should you give us the wrong information by accident, please contact us immediately at contact@sofiaswimshop.com and the order will be cancelled and permanently deleted. No personal information will be stored in this case.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on February 21, 2018.